Your privacy matters. This policy explains exactly what personal data mg108 collects, how we use and protect it, who we share it with, and what rights you hold as a player on our platform.
In this Privacy Policy, the following terms have the meanings set out below unless context requires otherwise:
This Privacy Policy applies to all Personal Data collected and processed by mg108 in connection with your use of the Platform, whether you access it via desktop browser, mobile browser, or any other interface we make available. It covers data collected from account registration, gameplay activity, financial transactions, customer support interactions, and general browsing of the Platform.
mg108 acts as the Data Controller for all Personal Data processed under this policy. If you have questions about how your data is handled, or wish to exercise any of the rights described in Section 12, you may contact our designated Data Protection contact at [email protected].
mg108 collects the following categories of Personal Data depending on how you interact with the Platform:
We collect Personal Data through the following channels:
The table below sets out the primary purposes for which mg108 processes your Personal Data and the corresponding legal basis for each:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and authentication | Registration & Identity Data | Contract performance |
| Age verification and KYC compliance | KYC Documents, Date of Birth | Legal obligation; Legitimate interest |
| Processing deposits and withdrawals in IDR | Financial Data | Contract performance |
| Providing games, sportsbook, and casino services | Gameplay & Behavioural Data | Contract performance |
| Anti-money laundering and fraud prevention | Financial Data, Technical Data, KYC Data | Legal obligation; Legitimate interest |
| Responsible gaming monitoring and enforcement | Gameplay Data, Behavioural Data | Legal obligation; Legitimate interest |
| Platform security and abuse prevention | Technical & Device Data | Legitimate interest |
| Customer support and dispute resolution | Communications Data, Account Data | Contract performance; Legitimate interest |
| Personalised promotions and marketing | Gameplay Data, Communications Preferences | Consent (opt-in) |
| Analytics and Platform improvement | Technical Data, Behavioural Data (aggregated) | Legitimate interest |
mg108 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We share Personal Data only in the circumstances set out below, and only to the minimum extent necessary for the stated purpose.
We engage trusted third-party service providers to help operate the Platform, including payment processors (handling IDR transactions via BCA, BRI, BNI, Mandiri, DANA, GoPay, and OVO), identity verification providers for KYC, cloud hosting and infrastructure partners, game content studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, and Spribe), and customer support software providers. All service providers are contractually bound to process your data only for the specific purposes we direct and in accordance with equivalent data protection standards.
We may disclose Personal Data to law enforcement agencies, regulatory bodies, courts, or other public authorities where required to do so by applicable law, court order, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of mg108, our players, or the public.
Where applicable, mg108 may share information with responsible gaming registries or self-exclusion scheme operators to honour cross-platform exclusion requests and meet our duty-of-care obligations to at-risk players.
In the event of a merger, acquisition, or sale of all or part of mg108's business assets, Personal Data held about Platform users may be transferred to the successor entity as part of that transaction. We will notify affected users via email and a prominent Platform notice before any such transfer takes effect.
mg108 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to gather aggregated analytics data that helps us improve the user experience for players across Indonesia and beyond.
You may adjust your browser settings to block or delete cookies at any time. Note that disabling strictly necessary cookies will prevent you from logging into your Account or using core Platform features. Instructions for managing cookies are available in your browser's help documentation. Withdrawing consent for marketing cookies will not affect the performance of any existing promotional offers already credited to your Account.
mg108 retains your Personal Data for as long as your Account remains active and for a further period as required to meet our legal, regulatory, and contractual obligations. The table below summarises our standard retention periods by data category:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Registration & Identity Data | Duration of Account + 5 years post-closure | AML / regulatory obligation |
| KYC Documents | Duration of Account + 5 years post-closure | AML / legal obligation |
| Financial Transaction Records | Duration of Account + 7 years post-closure | Financial audit and tax compliance |
| Gameplay & Betting History | Duration of Account + 3 years post-closure | Dispute resolution; responsible gaming |
| Customer Support Communications | 3 years from last interaction | Dispute resolution; service quality |
| Analytics & Technical Logs | 13 months (rolling) | Platform performance analysis |
| Marketing Preference Records | Until opt-out + 1 year | Consent management audit trail |
Upon expiry of the applicable retention period, Personal Data is securely deleted or permanently anonymised so that it can no longer be associated with any individual. Where data is subject to an active legal hold, regulatory inquiry, or unresolved dispute, retention may be extended until that matter is fully resolved.
mg108 applies a layered security architecture to protect your Personal Data against unauthorised access, accidental loss, disclosure, or destruction. Our security measures include:
In the event of a data security incident that poses a material risk to your rights or interests, mg108 will notify affected users without undue delay and will take immediate remedial action to contain and investigate the breach.
mg108 operates infrastructure and engages service providers in multiple jurisdictions. As a result, your Personal Data may be transferred to and processed in countries outside Indonesia. Whenever such transfers occur, mg108 ensures that adequate safeguards are in place â including standard contractual clauses, binding corporate rules, or reliance on the receiving country's adequacy determination â to ensure your data receives a level of protection equivalent to the standards applied within this policy.
By using the Platform and accepting this Privacy Policy, you consent to the transfer of your Personal Data to the jurisdictions in which mg108 and its authorised service providers operate, subject to the safeguards described above.
The mg108 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect Personal Data from individuals under the age of 21. Any Account found to belong to a minor will be suspended immediately, all associated data will be deleted (except where retention is required by law), and any funds held in the Account will be returned to the verified deposit source.
If you are a parent or guardian and believe that a minor in your care has registered an Account on the mg108 Platform, please contact us immediately at [email protected] so that we can take prompt action.
As a user of the mg108 Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 calendar days and will not charge a fee for standard requests.
mg108 may send you promotional communications â including bonus offers, seasonal promotions tied to events such as BRI Liga 1 match weeks, Idul Fitri, and the Ramadhan period, and new game announcements â by email or in-platform notification, but only where you have given explicit opt-in consent during Account registration or subsequently through your Account communication preferences.
You may opt out of marketing communications at any time by updating your preferences in the Account settings panel, or by following the unsubscribe link included in every marketing email. Opting out of marketing communications will not affect transactional messages (such as deposit confirmations, withdrawal status updates, or KYC request notifications), which are sent as a necessary part of Account management.
mg108 does not share your contact details with third-party marketing companies or affiliate networks for the purpose of enabling those parties to market their own services to you.
mg108 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform services. When we make material changes, we will notify you by email at the address associated with your Account and display a prominent notice on the Platform at least 7 days before the revised policy takes effect. The "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of the Platform after the effective date of any update constitutes acceptance of the revised Privacy Policy. If you do not agree with any material change, you must stop using the Platform and close your Account before the revised policy takes effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way mg108 handles your Personal Data, or if you wish to exercise any of the rights described in Section 12, please contact our Data Protection team using the details below. Our support agents are available 24 hours a day, 7 days a week, in both English and Indonesian (Bahasa Indonesia).
We take all privacy concerns seriously and will investigate every complaint in good faith. Where a complaint cannot be resolved to your satisfaction through direct engagement with mg108, you may have the right to escalate to the relevant data protection authority or gaming regulator in your jurisdiction.
A quick-reference summary of the data rights every mg108 player holds under this Privacy Policy.
Request a full copy of the Personal Data mg108 holds about you at any time.
Request correction of any inaccurate or out-of-date information in your Account profile.
Request deletion of your data when it is no longer needed, subject to legal retention requirements.
Receive a structured, machine-readable export of the data you have provided to mg108.
Object to processing based on legitimate interest, including profiling for personalised marketing.
Revoke marketing consent at any time via Account settings without affecting prior lawful processing.
Security is not an afterthought at mg108 â it is built into every layer of our platform infrastructure.
Every connection to the mg108 Platform is secured with industry-standard TLS encryption, protecting your login credentials and financial data in transit.
mg108 does not sell, rent, or trade your Personal Data to any third party for commercial purposes â ever. Your information stays within our controlled ecosystem.
Access to your Personal Data is restricted to authorised mg108 personnel with a verified business need. All internal access is logged and regularly audited.
We explain exactly which documents are needed and why. KYC data is used solely for identity verification and AML compliance â not for profiling or marketing.
We keep your data only as long as legally required. Once the applicable retention period expires, your Personal Data is securely deleted or permanently anonymised.
In the event of a data security incident affecting your rights, mg108 will notify you promptly and take immediate steps to contain, investigate, and remediate the issue.
Now that you understand how we protect your privacy, log in to your mg108 account and enjoy thousands of games, live sports betting, and lightning-fast IDR withdrawals â all secured with enterprise-grade encryption.
Adults only (21+). Gambling involves financial risk â please play within your means.